Just two days ago，”Hongyue”I took some of my friends on a quick trip——Enter Henan“Fat Donglai”，Take a three-day study tour，Feel the cultural concepts of Fat Donglai at close range and at the same time，Let’s jointly explore the path to sustainable corporate development。

2020year10moon9afternoon6point，Friends successfully landed in Zhengzhou，After tasting the special delicacies of Henan that day, we returned to the hotel to take a rest.。Early the next morning, the study tour team arrived at Xuchang Pandonglai Group。Learn about Fat Donglai’s development story and business philosophy together。Pandonglai is a leading company in the supermarket industry，all the time，All bear the responsibility of retail enterprises，Provide services to society。it affects a city，change a city，Warm a city。

The friends also visited the Fat Dong Lai Labor Road store together.、Fat Donglai Times Square，During the whole visit, the friends personally felt the way Pang Donglai served customers.，Understand the details of Fat Donglai’s management in supermarkets，Service Process。

There is no fishy smell in the seafood area

Thoughtful reminders for customers

Pang Donglai has greatly reflected the customer-first service concept in some service details.，Think what customers think，Urgent customer needs，Always make customers feel refreshed。Clean market environment，Good service image，dazzle people's eyes。There is not a single discount or promotion poster in the entire mall、Label、advertise，There are only various cultures、history、Instructions for use、friendly reminder、Product features and other promotional images，Fat Donglai uses its unique way to make consumers linger。

 in business management，Fat Donglai brings corporate culture、Enterprise goals、personal work goals、Use one for personal life goals“like”Words concatenated together，“Love in Fat Donglai”This slogan can be seen everywhere in shopping malls，It reflects the company’s love for its employees，It also reflects the love employees have for customers.。“fair、free、hapiness、fraternity”Eight characters are the essence of Fat Donglai’s corporate culture，Fat Donglai used a diagram of the relationship between the universe and individuals to tell employees the origin of these eight words.，Let everyone understand the essence of life，For commentators“Belief”to describe the way this culture is interpreted，Maybe there is really only“Belief”Only two words can truly reflect the support of Fat Donglai employees for the company.。

Pang Donglai has greatly reflected the customer-first service concept in some service details.，Think what customers think，Urgent customer needs，Always make customers feel refreshed。Clean market environment，Good service image，dazzle people's eyes。There is not a single discount or promotion poster in the entire mall、Label、advertise，There are only various cultures、history、Instructions for use、friendly reminder、Product features and other promotional images，Fat Donglai uses its unique way to make consumers linger。

 After nearly three days and two nights of visiting and studying，Borrowed this from study tourform，More is through this inspection of the Fat Donglai Group，Let us understand that the key to success lies in the control of details，Execution in place，Caring for employees，win with love。facing our family，Hongyue will also build buildings for his familyone“Peach Blossom Spring”as target，Strive to realize the material needs of the whole family、common spiritual enrichment。Facing customers，Hongyue also used this kind of“like”Connecting customers with our families，Listen carefully to the needs of every customer，Serve every customer well with love。Strive to make Hongyue a conscientious enterprise that benefits the country and the people。